Calling problems in the Desktop Application

Incident Report for Close

Resolved

The issue has been resolved. Please reach out to support@close.com if you continue to have calling issues after refreshing.
Posted Nov 05, 2025 - 11:56 PST

Identified

We have identified the issue and are actively working on a fix.
Posted Nov 05, 2025 - 11:21 PST

Investigating

We are receiving an increased number of reports that users are unable to use calling when using the Desktop Application. Calling within the browser works fine. We're investigating.
Posted Nov 05, 2025 - 10:42 PST
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