All Systems Operational
Application UI ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Avg Response Time ?
Fetching
Error Rate
Fetching
Past Incidents
Feb 25, 2020

No incidents reported today.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Resolved - This incident has been resolved.
Feb 14, 11:06 PST
Monitoring - Our telephony provider, Twilio, is reporting that the issue has been resolved. We'll continue to monitor and update this status if necessary.
Feb 14, 09:36 PST
Update - Our telephony provider, Twilio, is still investigating this issue. If you’re experiencing issues with outgoing calls, please reach out to support@close.com and we’ll switch you to a secondary carrier until the issue has been resolved.
Feb 14, 08:58 PST
Update - We’re standing by for an update from Twilio, our telephony provider.
Feb 14, 08:34 PST
Update - We are continuing to investigate this issue.
Feb 14, 08:33 PST
Update - We are continuing to investigate this issue.
Feb 14, 08:01 PST
Investigating - Our telephony provider, Twilio, is currently experiencing an outage affecting outbound calling. We’ll update this incident with any updates from Twilio, and you can also follow along by going to: https://status.twilio.com/ .
Feb 14, 08:00 PST
Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.