Resolved -
This incident has been resolved. The Close app and API are now functioning normally.
Jun 3, 11:53 PDT
Monitoring -
A fix has been implemented and we are monitoring the results. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Jun 3, 11:17 PDT
Identified -
We have implemented a remediation for the delayed search indexing and are monitoring for improvement. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Jun 3, 10:45 PDT
Update -
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Jun 3, 09:41 PDT
Update -
We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Jun 3, 09:05 PDT
Update -
We are continuing to investigate the issue.
Jun 3, 08:21 PDT
Investigating -
Changes done to CRM data are reflected in search with a delay.
Jun 3, 07:50 PDT