All Systems Operational
Application UI ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Avg Response Time ?
Fetching
Error Rate
Fetching
Past Incidents
Feb 25, 2021

No incidents reported today.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
Completed - The scheduled maintenance has been completed.
Feb 18, 19:16 PST
Verifying - Verification is currently underway for the maintenance items.
Feb 18, 19:13 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 19:00 PST
Update - This maintenance has been rescheduled to Thursday, February 18.

We will be performing maintenance on our back-end database on Thursday, February 18 starting at 7:00 PM PST (Friday, February 19 starting at 03:00 UTC). The Close application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end database.
Feb 11, 08:36 PST
Scheduled - We will be performing maintenance on our back-end database on Thursday, February 11 starting at 7:00 PM PST (Friday, February 12 starting at 03:00 UTC). The Close application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end database.
Feb 4, 13:34 PST
Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.