All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application UI ? Operational
90 days ago
99.97 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 21, 2024

No incidents reported today.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Database Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 21:30 PDT
Verifying - Verification is currently underway for the maintenance items.
Oct 15, 21:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 PDT
Scheduled - We will be performing maintenance on our backend database on Tuesday October 15 starting at 9:00 PM PDT until 10:00 PM PDT (Wednesday, October 16, 04:00 - 05:00 UTC). The Close application and API will remain operational. Some users may experience an elevated error rate while using the Close App and API during the maintenance window. The maintenance is expected to be complete by 10:00 PM PDT (Wednesday, October 16, 05:00 UTC).
Oct 11, 07:14 PDT
Oct 14, 2024
Application Loading Issues
Resolved - This incident has been resolved.
Oct 14, 14:14 PDT
Monitoring - We have remediated the performance issue affecting some Close customers. The Close App & API should be functioning normally for all users. We will continue to monitor our system's performance.
Oct 14, 14:01 PDT
Update - We are continuing to investigate the issue. We will post updates as they are available.
Oct 14, 13:55 PDT
Investigating - We are currently seeing intermittent issues with Close loading. We will let you know as soon as this is fixed.
Oct 14, 13:33 PDT
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

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