All Systems Operational
Application UI ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 25, 2024

No incidents reported today.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 20:17 PST
Verifying - Verification is currently underway for the maintenance items.
Feb 20, 20:12 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 20:00 PST
Scheduled - We will be performing maintenance on our back-end infrastructure on Tuesday February 20 starting at 20:00 PDT (Wednesday February 21 04:00 UTC). The Close application and API will remain operational during the maintenance window. Users may experience an elevated error rate during the 15 minute maintenance window. The maintenance window is expected to complete by 20:15:00 PDT (04:15 UTC).
Feb 12, 10:48 PST
Completed - The scheduled maintenance has been completed.
Feb 20, 00:51 PST
Verifying - Verification is currently underway for the maintenance items.
Feb 20, 00:46 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:00 PST
Scheduled - We will be performing maintenance on our back-end infrastructure on Tuesday, February 20 starting at 00:00 PDT (Tuesday, February 20, 08:00 - 09:00 AM UTC). The Close application and the API will remain operational. However, users may experience an elevated error rate on the Opportunity Funnel Report during the maintenance window. The maintenance window is expected to be completed by 1:00 AM PDT (Tuesday, February 20, 09:00 AM UTC).
Feb 14, 02:23 PST
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.