All Systems Operational
Application UI ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Avg Response Time ?
Fetching
Error Rate
Fetching
Past Incidents
Mar 30, 2020

No incidents reported today.

Mar 29, 2020

No incidents reported.

Mar 28, 2020
Completed - The scheduled maintenance has been completed.
Mar 28, 07:22 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 28, 07:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:00 PDT
Scheduled - We will be performing maintenance on our back-end database on Saturday, March 28 starting at 7:00 AM PDT (Saturday, March 28 starting at 14:00 UTC). The Close application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end database.
Mar 20, 15:48 PDT
Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020
Completed - The scheduled maintenance has been completed.
Mar 21, 07:38 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 21, 07:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 07:14 PDT
Scheduled - We will be performing maintenance on our back-end database on Saturday, March 21 starting at 7:00 AM PDT (Saturday, March 21 starting at 14:00 UTC). The Close application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end database.
Mar 13, 16:23 PDT
Mar 20, 2020

No incidents reported.

Mar 19, 2020
Resolved - This issue has been resolved.
Mar 19, 09:41 PDT
Monitoring - A fix has been implemented on our side, and we're monitoring the results to make sure all works as expected.
Mar 19, 09:35 PDT
Identified - We have identified the issue affecting calling capabilities for some users, and are currently working on a fix.
Mar 19, 09:22 PDT
Investigating - We are currently investigating an issue affecting users' ability to make and receive calls via Close.
Mar 19, 08:55 PDT
Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.