All Systems Operational
Application UI ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Database Maintenance Nov 5, 19:00-19:30 PDT
We will be performing maintenance on our back-end database on Thursday, November 5 starting at 7:00 PM PST (Friday, November 6 starting at 03:00 UTC). The Close application and API will be unavailable for approximately 30 minutes while we perform maintenance on our back-end database.
Posted on Oct 29, 13:14 PDT
Avg Response Time ?
Fetching
Error Rate
Fetching
Past Incidents
Oct 31, 2020

No incidents reported today.

Oct 30, 2020

No incidents reported.

Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Resolved - We have worked with our carriers to implement a fix for this issue.

If you continue to have issues with inbound calls or inbound/outbound SMS, please reach out to support@close.com
Oct 20, 11:42 PDT
Identified - We have identified an issue causing some phone numbers in Close to have issues with receiving calls and sending/receiving SMS. We are working closely with our carriers to resolve this issue.
Oct 20, 09:23 PDT
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020
Completed - The scheduled maintenance has been completed.
Oct 17, 18:55 PDT
Verifying - Verification is currently underway for the maintenance items.
Oct 17, 17:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 17:00 PDT
Scheduled - We will be performing maintenance on our back-end database on Saturday, October 17 starting at 5:00 PM PDT (Sunday, October 18 starting at 00:00 UTC). The Close application and API will be unavailable for approximately 1 hour while we perform maintenance on our back-end database.
Oct 9, 11:06 PDT