All Systems Operational
Application UI ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Avg Response Time ?
Fetching
Error Rate
Fetching
Past Incidents
Mar 24, 2019

No incidents reported today.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019
Completed - The scheduled maintenance has been completed.
Mar 17, 00:08 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 16, 23:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 22:50 PDT
Scheduled - We will be performing maintenance on our back-end database on Saturday, March 16 starting at 10:30 PM PDT (Sunday, March 17 starting at 05:30 UTC). The Close application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end database.
Mar 11, 09:14 PDT
Mar 15, 2019

No incidents reported.

Mar 14, 2019
Postmortem - Read details
Mar 19, 07:25 PDT
Resolved - The close.com outage was was resolved at 12:10 AM PDT
Mar 14, 23:00 PDT
Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.