Application loading issues

Incident Report for Close

Resolved

This incident has been resolved.

Posted Jul 07, 2023 - 14:10 PDT

Update

The performance in Close is now operational. Our engineers are still closely monitoring the situation.

Posted Jul 07, 2023 - 11:38 PDT

Monitoring

Application Loading Issues

Posted Jul 07, 2023 - 11:36 PDT

Investigating

We're currently investigating a slowdown in application performance. You may experience delays in email syncing, report updates, smartviews / search results, calling, and bulk actions.

The engineering team is currently looking into resolving this as quickly as possible.

Posted Jul 07, 2023 - 10:37 PDT

This incident affected: Phone (Phone Service, Incoming Calls, Outgoing Calls, Dialer, SMS (primary)), Application UI, API, Search (Indexing, Querying), and Email (Syncing, Sending).