Search Slowness

Incident Report for Close

Resolved

Search is now fast for all requests

Posted Jan 21, 2016 - 14:52 PST

Identified

We've identified the issue causing a fraction of requests involving search to fail and expect it to be fixed soon.

Posted Jan 21, 2016 - 14:26 PST

Update

The slow response times from search aren't affecting most users. Our median response time is normal. However some users or API integrations continue to be affected and we are looking into it still.

Posted Jan 21, 2016 - 13:45 PST

Investigating

We're currently investigating an issue with our search indexers. Inbox, Lead Search, and Reporting might be slow.

Posted Jan 21, 2016 - 13:07 PST