Network Degradation

Incident Report for Close

Resolved

Our hosting provider's network has returned to baseline performance. All Close systems should be functioning normally.

Posted Aug 31, 2021 - 16:37 PDT

Identified

The network of our hosting provider remains degraded. We are redeploying our workloads around the degraded zone.

Posted Aug 31, 2021 - 15:06 PDT

Investigating

We have identified a degradation in our hosting provider's network that is adversely affect the Close application's performance. We are investigating the issue and will post updates as they are available.

Posted Aug 31, 2021 - 11:34 PDT

This incident affected: Application UI and API.