Calls take a long time to connect

Incident Report for Close

Resolved

This incident has been resolved.

Posted Dec 23, 2014 - 10:13 PST

Monitoring

Some clients were experiencing timeouts when communicating with our carrier's SIP registrar (TCP only). A fix has been issued and we're monitoring the situation.

Posted Dec 23, 2014 - 09:31 PST

Investigating

We are currently investigating an issue with our phone provider where calls may take 30 seconds or more to connect.

Posted Dec 23, 2014 - 08:10 PST