Database Maintenance

Scheduled Maintenance Report for Close

Completed

The scheduled maintenance has been completed.

Posted Sep 16, 2021 - 19:44 PDT

Verifying

Verification is currently underway for the maintenance items.

Posted Sep 16, 2021 - 19:32 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 16, 2021 - 19:00 PDT

Scheduled

We will be performing maintenance on our back-end database on Thursday, September 16 starting at 7:00 PM PDT (Friday, September 17 starting at 02:00 UTC). The Close application and API will be unavailable for approximately 15 minutes while we perform maintenance on our back-end database.

Posted Sep 09, 2021 - 10:11 PDT

This scheduled maintenance affected: Phone (Phone Service, Incoming Calls, Outgoing Calls, Dialer, Call recording (primary), SMS (primary), Telephony provider connectivity (primary), Downstream telephony carriers (primary), Outgoing Calls - Infrastructure (Twilio conference calling API), Outgoing Calls - Infrastructure (Twilio REST API), Outgoing Calls - Infrastructure (Twilio TwiML), Call Recording (secondary), Downstream telephony carriers (secondary), SIP & SIP Registrar (secondary)), Application UI, API, Public Website, Search (Indexing, Querying), and Email (Syncing, Sending).