Change indexing delayed

Incident Report for Close

Resolved

This incident has been resolved. The Close app and API are now functioning normally.
Posted Jun 03, 2026 - 11:53 PDT

Monitoring

A fix has been implemented and we are monitoring the results. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Posted Jun 03, 2026 - 11:17 PDT

Identified

We have implemented a remediation for the delayed search indexing and are monitoring for improvement. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Posted Jun 03, 2026 - 10:45 PDT

Update

We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Posted Jun 03, 2026 - 09:41 PDT

Update

We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
Posted Jun 03, 2026 - 09:05 PDT

Update

We are continuing to investigate the issue.
Posted Jun 03, 2026 - 08:21 PDT

Investigating

Changes done to CRM data are reflected in search with a delay.
Posted Jun 03, 2026 - 07:50 PDT
This incident affected: Search (Indexing).