Calls not initiating or of bad quality

Incident Report for Close

Resolved

This incident has been resolved.
Posted Apr 21, 2015 - 19:48 PDT

Monitoring

Our carrier has notified us that they've resolve the issues with call initiation. We'll be monitoring the situation closing. If you continue to have issues please restart the application and email support@close.io
Posted Apr 21, 2015 - 10:11 PDT

Investigating

Our upstream telephony vendor, Plivo, is experiencing issues with their call flows. We escalated your call reports to them and they are working to resolve the issue. You can follow their status page as well: http://status.plivo.com
Posted Apr 21, 2015 - 08:16 PDT