App is unavailable for some customers

Incident Report for Close

Resolved

This incident has been resolved.
Posted Oct 28, 2026 - 11:10 PDT

Monitoring

The issue has been identified and reverted. Monitoring to ensure everything goes back to normal.
Posted Oct 28, 2026 - 10:54 PDT

Investigating

Part of our search infrastructure is degraded and is affecting app availability for customers on the affected cluster
Posted Oct 28, 2026 - 10:41 PDT
This incident affected: Application UI and API.