Application Outage

Incident Report for Close

Resolved

This incident has been resolved.

Posted Jul 07, 2015 - 16:54 PDT

Monitoring

Close.io should be back online. Some queries are still running slower than we'd like but everything is operational. We'll do a follow-on post mortem about the incident.

Posted Jul 07, 2015 - 16:36 PDT

Identified

We've identified the issue with primary database and we're attempting to bring things back online now.

Posted Jul 07, 2015 - 16:18 PDT

Investigating

We're currently investigating a major outage of the application -- more details to follow.

Posted Jul 07, 2015 - 16:02 PDT