All Systems Operational
Application UI
Operational
90 days ago
100.0 % uptime
Today
API
Operational
90 days ago
100.0 % uptime
Today
Public Website
Operational
Search
Operational
Indexing
Operational
Querying Operational
Email Operational
Syncing
Operational
Sending
Operational
Phone
Operational
Phone Service
Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer
Operational
Call recording (primary)
Operational
SMS (primary)
Operational
Telephony provider connectivity (primary)
Operational
Downstream telephony carriers (primary)
Operational
Outgoing Calls - Infrastructure (Twilio conference calling API)
Operational
Outgoing Calls - Infrastructure (Twilio REST API)
Operational
Outgoing Calls - Infrastructure (Twilio TwiML)
Operational
Call Recording (secondary)
Operational
Downstream telephony carriers (secondary)
Operational
SIP & SIP Registrar (secondary) Operational
Support Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Postmortem - Read details
Sep 15, 13:47 PDT
Resolved - This incident has been resolved.
Sep 15, 08:31 PDT
Update - A fix has been implemented. The Close application and API are fully functional. We expect full recovery of background task processing performance in the next 15 minutes.
Sep 15, 08:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 07:41 PDT
Update - We are continuing to work on a fix for this issue.
Sep 15, 07:41 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 07:37 PDT
Investigating - We are currently investigating this issue.
Sep 15, 07:37 PDT
Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.