All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application UI ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call Recording ? Operational
SMS ? Operational
Telephony Provider Connectivity ? Operational
Downstream Telephony Carriers ? Operational
Outgoing Calls - Infrastructure (Twilio Conference Calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Support Center ? Operational
Calendar - Syncing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 21, 2025

No incidents reported today.

Oct 20, 2025
Service interruption
Resolved - This incident has been resolved.
Oct 20, 13:27 PDT
Investigating - There’s currently an outage on AWS’s end in a certain region. While our hosting is mainly in another region, many other services, including calling, are affected.
Oct 20, 07:20 PDT
Service Interruption
Resolved - This incident has been resolved.
Oct 20, 06:12 PDT
Update - AWS has reported partial recovery on this incident (https://health.aws.amazon.com/health/status), but services have yet to recover fully.

Our service provider, Twilio, is also actively monitoring this (https://status.twilio.com/)

We will continue to keep you posted.
Oct 20, 04:16 PDT
Monitoring - There’s currently an outage on AWS’s end in the us-east-1 region. While our hosting is mainly in another region, many other services, including calling, are affected.

We are actively monitoring this, and we will keep you updated
Oct 20, 03:38 PDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Partial outage - application not loading
Postmortem - Read details
Oct 16, 11:46 PDT
Resolved - This incident has been resolved.
Oct 14, 09:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 08:53 PDT
Update - We are currently applying fixes to restore operations and monitoring their impact.
Oct 14, 08:48 PDT
Investigating - Some users are experience downtime. Our engineers are currently investigating issues loading the Close application and pulling data from the Close API.
Oct 14, 08:26 PDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

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