All Systems Operational

Application UI ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call Recording ? Operational
SMS ? Operational
Telephony Provider Connectivity ? Operational
Downstream Telephony Carriers ? Operational
Outgoing Calls - Infrastructure (Twilio Conference Calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Support Center ? Operational
Calendar - Syncing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 1, 2025

No incidents reported today.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025
Postmortem - Read details
Sep 25, 08:22 PDT
Resolved - Connectivity issues appear to have been resolved. Still waiting for AWS to confirm what actions were taken to resolve the issue.
Sep 24, 06:31 PDT
Update - AWS confirmed they were investigating an issue but haven't yet notified us that it has been resolved. We are still monitoring for new issues.
Sep 24, 06:23 PDT
Monitoring - The issue appears to have resolved itself. We are still monitoring and waiting for our Cloud provider to confirm resolution.
Sep 24, 05:22 PDT
Investigating - Some customers in the EMEA region are experiencing connectivity issues to the Close app. We believe this is a widespread issue and are continuing to investigate.
Sep 24, 05:01 PDT
Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.