All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application UI ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Calendar - Syncing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Search Indexing Delays
Resolved - This incident has been resolved.
Feb 14, 14:05 PST
Monitoring - A fix has been implemented and we are monitoring the results. Search indexing may be delayed for some users.
Feb 14, 13:54 PST
Identified - The issue has been identified and a fix is being implemented. Search indexing may be delayed for some customers.
Feb 14, 13:45 PST
Investigating - We have become aware of degraded performance of the Close system. We are actively triaging the issue. Updates will be posted as they become available.
Feb 14, 13:11 PST
Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
Degraded Performance
Postmortem - Read details
Feb 14, 11:25 PST
Resolved - This incident has been resolved.
Feb 11, 15:34 PST
Update - Our App UI and API have returned to normal performance. Our email and calendar syncing systems are operational but delayed. We are continuing to monitor for further issues.
Feb 11, 15:20 PST
Update - We are continuing to monitor for any further issues.
Feb 11, 14:58 PST
Monitoring - A fix has been implemented. We are monitoring the results.
Feb 11, 14:47 PST
Identified - The issue has been identified. A fix is being rolled out to our production system.
Feb 11, 14:40 PST
Investigating - We have become aware of degraded performance of the Close system. We are actively triaging the issue. Updates will be posted as they become available.
Feb 11, 14:31 PST
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

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