All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application UI ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Public Website ? Operational
Search ? Operational
Indexing ? Operational
Querying Operational
Email Operational
Syncing ? Operational
Sending ? Operational
Phone ? Operational
Phone Service ? Operational
Incoming Calls Operational
Outgoing Calls Operational
Dialer ? Operational
Call recording (primary) ? Operational
SMS (primary) ? Operational
Telephony provider connectivity (primary) ? Operational
Downstream telephony carriers (primary) ? Operational
Outgoing Calls - Infrastructure (Twilio conference calling API) ? Operational
Outgoing Calls - Infrastructure (Twilio REST API) ? Operational
Outgoing Calls - Infrastructure (Twilio TwiML) ? Operational
Call Recording (secondary) ? Operational
Downstream telephony carriers (secondary) ? Operational
SIP & SIP Registrar (secondary) Operational
Support Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024
Calling outage
Resolved - This incident has been resolved.
Apr 22, 11:33 PDT
Monitoring - A fix has been implemented by Twilio and baseline call functionality has been restored.
Apr 22, 10:36 PDT
Investigating - Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users.

We will update this page as soon as we have more information from Twilio.
Apr 22, 07:53 PDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Database Maintenance
Completed - The scheduled maintenance has been completed.
Apr 10, 22:29 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 10, 22:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 PDT
Scheduled - We will be performing maintenance on our Workflows database on Wednesday April 10 starting at 10:00 PM PDT until 10:15 PM PDT (Thursday, April 11, 05:00 - 05:15 UTC). The Close application and API will remain operational. Some users may experience an elevated error rate when viewing or editing Workflows during the maintenance window. The maintenance is expected to be complete by 10:15 PM PDT (Thursday, April 11, 05:15 UTC).
Apr 4, 09:38 PDT
Apr 9, 2024

No incidents reported.

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